How Your Website and Email Domain Are Set Up

For Platinum Real Estate Agents Using Level Play Digital

Welcome to the Platinum Real Estate digital onboarding experience! This quick guide explains how your website and email are set up behind the scenes using Level Play Digital — your real estate website and marketing system.

We handle all the technical stuff, but here’s what you need to know:

1. Your Website Domain

Every agent gets a professionally branded website under the Platinum Real Estate domain.
Your site is launched at a unique web address (called a “subdomain”) like this:

jessicawright.platinumrealestate.com

• The first part is your name or business name

• The second part is platinumrealestate.com, the brokerage’s domain

✅ This helps keep your website connected to the brokerage brand and makes it easy for clients to recognize and trust.

2. Your Email Address

You’ll use your existing professional email for all communication:

jessica@platinumrealestate.com

There’s no change needed to your email — you keep using it just like you do now.

However, when we send automated emails (like welcome messages, contact form replies, or marketing emails), we make sure they’re sent in a way that keeps them secure and out of spam folders.

3. How Emails Stay Out of Spam

We use a special behind-the-scenes email domain to send these messages securely:

mail.platinumrealestate.com

• You don’t have to log into this domain — it’s just a secure pathway we use to send emails on your behalf.

• Your clients will still see emails coming from your name and your email address.

• This setup protects the reputation of Platinum Real Estate and helps keep your emails out of spam.

What You Need to Do

✅ Nothing technical.
We’ve already taken care of setting up your website, your secure email sending, and the connection between them.

If you ever want to:

• Buy your own domain (like jessicarealestate.com)

• Redirect it to your Platinum site

• Or ask questions about how it all works

Just contact our support team or onboarding specialist and we’ll walk you through it.

Quick Summary

If you need help or want to personalize your site, just reach out — we’re here to support your success online!

Powered by Level Play Digital — your complete real estate web solution.